Disgusting service

I went into the ackermans store in Blue Route mall tokai .yesterday after work to pay . my account.The cashier swiped my debit card and took a R700 payment.the payment.I was on my way home and the bank sms came through indicating that two payments went off my bank account.I immediately turned around and went back to the store.When I got to the store it was 18.57pm and the door was closed the was a customer inside.I called one of the workers and told her through a closed glass door two payments went off my bank account.she told me I must come back tomorow.I told her No! I want to speak to the manager.She called the assistant manager Carmen Pierce,Carmen unlocked the door and had me standing on the outside as I explained what happend.Carmen was extremely moddy and arrogant not really interested in what I said but rather wanted to get rid of me as it was time for the store to close.She didnt even want to call customer care ,she just told me it will reverse back as it was an attempt.she didnt even look at my slips until I took it out my bag and showed her.I told her it wasnt an attempt it left my bank account.Carmen wasn't interested and just said it will go back.I then told her I was going to contact head office and hello peter and complain on their facebook page....Only then she asked one of the workers reluctantly to give her a pen! she took one of my receipts and wrote my number on there.I will never set foot in your store again.I will settle my account and never purchase from Ackermans ever again due to the lack of service i have received.To your company and staff a R700 might seem like nothing ,yet to me its a lotI would just like to get my R700.00 back immediately as I have a 6 month old baby and recently returned back to work .I cannot wait for 7 days to get my money back.PLEASE I need my money urgently.