Disgusting Manager! and staff

<p>I bought a pair of boots at ackermans chris hani crossing and got home to find out its two different sizes (clearly people are not doing their work) I read the slip for terms n conditions on refunds and among other things I had to return it in 30days so in the mean time I bought a different boot and took the incorrect pair to ackermans 2weeks later. The manager THOMAS was standing at the door and signed my slip for a refund,when I got to the till they said because i bought it on account i will need my card which i did not have with me at the time. I asked the cashier to show me where on your terms n conditions does it state that? she said she will call her manager who refused to come and told her to tell me I can get a gift card instead. I said UNTILL you can show me where it states on your terms n conditions that I need my card i want a cash refund then the cashier told me to get out of her way she wants to help other people and i am wasting her time which i did so after that eventually Thomas came THREW my slip at me and told me i can leave!. this is unacceptable and I need more then an apology!</p>