ZD
Zandile D
1 reviews | Active since Sept 2022
06 Sept 2022, 14:50
Disgusting Customer Service Akermans Cresta Mall JHB!
Akermans Cresta Mall is the Worst shop to go to! The service is so baaad, like asking for a simple service such as set aside which supposedly should be 24-48 hours before they takr it back to the shelves they just give you attitude and tell you by 4pm we taking it back to the shelves while i was there at 2pm today. Its really disappointing and its not the first time i experience such disappointing service from them wow! Even management itself not helpful all!!
Helpful (0)
Replies (2)0
Replies (2)
Ackermans's replyOfficial
07 Sept 2022, 13:35 Good day Zandile,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
Ackermans's reply07 Sept 2022, 13:35
Official
Good day Zandile,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
13 Sept 2022, 12:19 Good day Zandile,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Ackermans's reply13 Sept 2022, 12:19
Official
Good day Zandile,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service