BH
Bongani H

1 reviews | Active since Oct 2020

04 Oct 2020, 17:25

Disgusting behaviour

So yesterday I wanted to purchase a pair of boots at the store ackerman's in Gateway the lady were speaking saying they're in a rush to go home now everyone should leave the store so I didn't even purchase the boots cuz they clearly said they need to shut down their rushing home and it's raining then I asked her what time the store closes she told me that they close a late today because it's a Saturday and I asked her then why is she chasing customers away because it's not even closing time as yet so she just said to me am I gonna buy something or not then I just left the store disgusting behaviour poor customer service from consultants

0
Replies (2)
Ackermans
Ackermans's reply05 Oct 2020, 14:10
Official
Good day  Bongani , 
 
Thank you for contacting us. 

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. 

Kind regards, 
Ackermans Customer Service
Ackermans
Ackermans's reply19 Oct 2020, 15:09
Official
Good day  Bongani, 
 To date we have not received any response from you.  In order for us to assist you with your complaint, we await your response. 
Kind regards, Ackermans Customer Service