Disgusting attitude

Went to Ackermans at Protea Gardens to exchange clothing for my baby. The service I received from the lady I found at the door was very appalling. She had a name badge written S MANAGER I assume that means store MANAGER, firstly I found her on the phone secondly, I greeted she never rep**** when she decided to pay attention to me she told me to throw all the things I'm here to exchange on the table next to her without even looking at me, I couldn't even tell whether she was talking to me or not. When I got to the till the cashier PRECIOUS asked her to come override she ignored her the poor cashier had to call her about 3 times for her to come override, on her way to the till she yelled at one of the staff member JANE and said that there's boxes that are unpacked she doesn't like the fact that Jane came to work and didn't unpack anything so she is as good as someone who didn't come to work at all...... This lady is not only rude to us customers she belittles her stuff as WELL.... I AM DISAPPOINTED AND ANGRY.