PD
Premilla D

1 reviews | Active since May 2016

15 Feb 2021, 08:57

Disgusting appalling staff at Galleria branch

Ackermans discriminates against pensioners and I have proof of it. They want our money and our business. They are very good at attracting us into their store, but they lack any empathy or conscience when it comes to the elderly. They are horribly insensitive, inconsistent, arrogant and unehelpful. They have really taken unfair advantage of me and wasted my precious time. I don't suppose anyone will call me because clearly, they don't give a damn about their senior citizens.

0
Replies (2)
Ackermans
Ackermans's reply15 Feb 2021, 09:45
Official
Good day Premilla,

We appreciate the time taken to notify us of your dissatisfaction. 

We take customer services very seriously and will contact you shortly to ensure your satisfaction. 

Kind regards, 
Ackermans Customer Service
Ackermans
Ackermans's reply16 Feb 2021, 12:19
Official
Good day Premilla, 

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service