MC
Mariza C

1 reviews | Active since Aug 2018

30 Dec 2020, 10:18

Disgusting and rude

I am very disappointed in Ackerman's Canal walk. I was there yesterday with my husband doing some shopping. The cashier calls the supervisor and when she arrives she does not greet us, does what she needs to and goes on her cell phone. I felt this was very rude and I will not go shop there again.

0
Replies (2)
Ackermans
Ackermans's reply30 Dec 2020, 11:55
Official
Good day Mariza,
 We sincerely apologise for the service failure you have experienced. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply08 Jan 2021, 08:47
Official
Good day Mariza,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service