DISGUSTING

I must say its really pathetic and disgusting service my secondary card holder received at the ackermans store in Cresta Gauteng.She had went to make a purchase and the account was flagged and they called the head office who says that I was needed in the store but she had told them that I am in cape town and not in Gauteng.The service is so bad as she was in the store for almost an hour and a half how does a store do that make a person wait so long and feel like a ******** with other customers staring at her.The store manager called me and I told him that she is a secondary card holder and has rights to use the account he turns around and give a stupd example of a client whose card was being used while he sat at home and he wanted me to call the head office and I informed him how can I be calling them because this would be an inconvenience for me and a waste of my airtime.

I told him that I will then go to the head office immediately as it is in kuilsriver which is in the area that I lived provided he gave me a name of the person to speak to.

This is really pathetic does ackermans not have a process in place in their stores that can see the details of the secondary card holder or even maybe head office because why must someone sit in your stores for over an hour and a half.Do the people not know their jobs that they need to need