NB
Nadine B
1 reviews | Active since Nov 2015
16 Jul 2020, 09:27
DISGUSTED IS PUTTING IT MILDLY.
Ackermans hands you over with out even contacting you first. I was not even a month behind on my payments. This was in April 2020. It is disgusting as we are supposed to be in this together but instead Norman Bisset and Associates phone me all the time. This is harassment. This week alone they have phoned me every day because of R36.21 that is outstanding. I have emailed Ackermans to ask them why they handed me over and they cannot even bother to contact you. Every other account that I have, helped me out but not Ackermans. THEY HAND YOU OVER.
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Replies (2)
Ackermans's replyOfficial
16 Jul 2020, 10:15Good day Nadine,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you soon to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Ackermans's reply16 Jul 2020, 10:15
Official
Good day Nadine,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you soon to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
20 Jul 2020, 15:31Good day Nadine,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Ackermans's reply20 Jul 2020, 15:31
Official
Good day Nadine,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service