RH
Rozanne H
1 reviews | Active since Aug 2013
15 Jul 2020, 11:15
Disgusted
I dont know why you give clients emails and telephone numbers to contact you to make arrangements when you CLEARLY do not even read emails sent to you.
I sent emails since 10 April regarding my account. Numerous phone calls, and yet no repsonse.
But you are really fast to hand a loyal 11year client over to your lawyers
Helpful (0)
Replies (3)0
Replies (3)
Ackermans's replyOfficial
15 Jul 2020, 12:07Good day Rozanne,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Ackermans's reply15 Jul 2020, 12:07
Official
Good day Rozanne,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
16 Jul 2020, 15:38Good day Rozanne,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply16 Jul 2020, 15:38
Official
Good day Rozanne,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
RH
Rozanne H's updateReviewer Update
22 Jul 2020, 09:11Wow.
After I spoke with you, made arrangements and submitted my retrenchment claims, I received a call again from lawyers on your behalf?
I am really saddened by the way loyal customers are being treated during this pandemic crisis. And I did make arrangements i did not just keep quiet and disappear like so many others
After I spoke with you, made arrangements and submitted my retrenchment claims, I received a call again from lawyers on your behalf?
I am really saddened by the way loyal customers are being treated during this pandemic crisis. And I did make arrangements i did not just keep quiet and disappear like so many others
RH
Rozanne H's update22 Jul 2020, 09:11
Reviewer Update
Wow.
After I spoke with you, made arrangements and submitted my retrenchment claims, I received a call again from lawyers on your behalf?
I am really saddened by the way loyal customers are being treated during this pandemic crisis. And I did make arrangements i did not just keep quiet and disappear like so many others
After I spoke with you, made arrangements and submitted my retrenchment claims, I received a call again from lawyers on your behalf?
I am really saddened by the way loyal customers are being treated during this pandemic crisis. And I did make arrangements i did not just keep quiet and disappear like so many others