1 reviews | Active since Apr 2017
Disgruntled customer
I went to Ackerman’s at the Grove yesterday to buy my babies clothes. When I got home one of the pants did not fit him. During my lunch time I went to Ackerman’s Atterbury Value Mart to exchange together with a jacket that I bought about a month ago which also does not fit him. I was so disappointed by the response I got from the Manager there telling me how they can not assist me since I don’t have the slip. He took it further the the point where he mentioned that this is due to the fact that they do not know if the clothes were looted. I felt so belittled and was made like a suspect of a crime I did not commit. No one not once mentioned or notified me about the slip issue before not even yesterday when I went to buy. I did not ask for cash I was exchanging my babies clothes, if this is how you treat your customers I do not want to be one of them.
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
