DISCUSTED

WE BOUGHT TWO STK SYNC 5 Z PHONE SFROM THEM WITHIN A MONTH THE PHONES ARE DAMAGED NOT DUE TO US NOT USING IT RIGHT DUE TO MANUFATURE FAULT. WE SO WENT BACK TO BOOK IT IN FOR REPAIRS BUT BEFORE THAT WE WERE TOLD BY THE MANAGER CHRISSIE AT THE WITBANK HIGHLAND MEWS BRANCH WE CAN GET A REFUND. ITS BEEN BOOKED IN FOR A MONTH NOW AND WE RECIEVED AN MGS LAST WEEK THAT 3G MOBILE (REPAIR CENTRE) IS WAITING FOR PARTS WE ASKED AND COMPLAINED NUMEROUS TIMES THAT WE DONT WANT IT REPAIRED WE WANT OUR MONEY BACK AND STILL WE HAVE TO WAIT UNTIL THE PHONES COMES BACK. I WILL NEVER EVER BUY ANYTHING FROM ACKERMANS AGAIN. WE WANT OUR MONEY BACK AS I AM PREGNANT AND CURRENTLY BORROWING A PHONE AND IM ON MY LAST AND CANT GET HOLD OF NOBODY INCASE OF AN EMERGENCY. I WANT ACKERMANS HEADOFFICE TO PHONE ME AND EXPLAIN WHAT THE PROBLEM IS AND FOR THEM TO KNOW I DONT WANT A REPAIRED HONE I WANT A NEW ONE OF MY CHOICE OR MY MONEY BACK.