1 reviews | Active since Jul 2017
************** and disgusting service
<p>what a humilating service i received from Rhulani the store mananger from the Ackermans Eastgate branch - i bought a set of bras on the 20th of july,i didnt try on the bras knowing my size very well and unfortunately when i got home and tried one of the bras it didnt fit me well,of which before buying the bras i was told i can try them on and bring them back if they dont fit well. When i brought them back at first i was told they cannot exchange because i wore the bras and my question was how was i suppose to try them on without wearing them and the worst of it all is he took the bra and smell it and that was very disgusting and humilating for me.I would like to know if it is standard procedure to smell any exchanged items or this guy was just undermining me.I would like to know what your company or brand will do about the humilation and disgrace i got in front of all other customers.I must i am a very big fan of Ackermans especially when it comes to children and baby clothes,i have a 13months old baby girl of which all her clothes i buy from there.</p> <p> </p> <p>VERY UNHAPPY CUSTOMER - R U WIILING TO LOSS ME AS YOUR CUSTOMER????</p>
Good day Cholwe,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Cholwe,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Cholwe,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Cholwe,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
