OT
Olivia T

1 reviews | Active since Sept 2015

04 Apr 2018, 08:40

Disappointed with quality of clothes from ackermens

I know that ackermans is pegged for the lowerend of the income bracket. However its ********* to sell clothes which rip before they have been worn.

I bought tracksuits for my toddler and he wore one on sunday before we could even leave the house for church the trousers had frayed.

its unfair because money is spent on these items yet they dont even last

0
Replies (4)
Ackermans
Ackermans's reply04 Apr 2018, 09:22
Official

We appreciate the time taken to notify us of your dissatisfaction with the quality of our product. We apologise for the inconvenience this has caused and can assure you that we value your feedback. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply04 Apr 2018, 09:22
Official

We appreciate the time taken to notify us of your dissatisfaction with the quality of our product. We apologise for the inconvenience this has caused and can assure you that we value your feedback. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply04 Apr 2018, 09:22
Official

We appreciate the time taken to notify us of your dissatisfaction with the quality of our product. We apologise for the inconvenience this has caused and can assure you that we value your feedback. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply09 Apr 2018, 11:09
Official

Good day Olivia,

To date we have not received any response from you.

In order for us to assist you with your complaint, we await your response.

Kind regards,

Ackermans Customer Service