Disappointed with Ackerman

I bought a Premio X84 from Ackerman 806 in Kroonstad on the 18 February 2022 by the 20th I was already experiencing battery problems. It will be low in 40minutes and I struggled a lot because I was using the phone for work purposes.

I continued using it until it started to auto delete and ******* important information on the phone. It then started having speaker problems in less than 2 months. I went to report the matter at the store and the manager attended my case with a filthy attitude. She said she is going to book the phone for repairs and I told her I need the phone ASAP. She continued with attitude until I demanded my Money back, which I never got. I then called the customer service on *** and escalated the matter. I have been waiting for feedback since Thursday the 7th April and I decided to call again today but my line was hung up several times.

I am honestly disappointed at how Ackerman managers treat customers. I demand my money back, I no longer want any electronic device from this company. I sincerely regret buying from you. To think I bought the damn thing cash and not on credit or laybye. I am so disappointed