Disappointed Customer

<p>Yesterday the 21st of September I went to Khayelitsha mall Ackermans branch to exchange a dress, upon my arrival the was a lady that was in the teller which offered yo assist me, I requested her to check in which of their branches will I find the size I was looking for seeing that they did not have the dress so she told me to wait because the phone was busy so she couldn't assist me with finding another store that will have the dress, I then waited on the side with out even being bothered with me standing there as she was assisting other customers, I kept on waiting there looking like a fool for about 30 minutes she then vanished, as I was still waiting there with no one assisting me as I could see non of them were bothered, I then looked for another person who will hopefully assist me, so I went to this other lady who was working yhere , I then told her about what I was requesting and that I was requesting them to check where can I get the size I was looking for, that lady told me straight in my face that I was just wasting my time cos the dress was out of stock on the same day so I won't get it anywhere, without even making an attempt to call at least 2 stores or maybe see if the phone was still busy, she left me there weny to assist other customers while I was standing there confused and angry as I looked stupid as if I did not know what to do. I left the store without any help what so ever. </p>