Disappointed customer

Item: Ackermans
Rating: 1
Author: Caswin C

Hi. I app**** last week for a Shoe City account but i keep getting told that is pending . I have sent my bank statements quite a few times to Tenacity. How can my account still be pending. Yesterday i promised a consultant will call me back to complete the application telephonically but no that never happened. Maybe i should take my business some place else

Helpful (0)

Replies (2)

Ackermans's replyOfficial

13 Dec 2018, 08:54

Good day Caswin,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards, Ackermans Customer Service

Best regards,

Ackermans's reply13 Dec 2018, 08:54

Official

Best regards,

Ackermans's replyOfficial

14 Dec 2018, 15:14

Good day Caswin,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards, Ackermans Customer Service

Best regards,

Ackermans's reply14 Dec 2018, 15:14

Official

Best regards,

Disappointed customer

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