FP
Faatimah P
1 reviews | Active since Mar 2022
02 Sept 2023, 15:48
Disappointed customer
Stood in a qué with 25 other customers only to get to the front & lights to trip. Waited for 30 mins as per manage instructions to do a cash sale but was told "sorry we cannot help 1 person we have to get all the customers first'
Sorry but from experience of being a manager of a clothing store the service received today at a big mall like East Gate I can only give 1 star! This was a terrible experience overall & pathetic service.
If you can't do manual sales then don't suggest it, rather ask Customers to leave the store
Fix your services
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Ackermans's replyOfficial
02 Sept 2023, 16:05Hi Faatimah,
Thank you for taking the time to bring this to our attention. Our apologies for the inconvenience caused. The well-being of our customers is extremely important to us, we assure you that we value your feedback and take it very seriously. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Thank you for taking the time to bring this to our attention. Our apologies for the inconvenience caused. The well-being of our customers is extremely important to us, we assure you that we value your feedback and take it very seriously. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Ackermans's reply02 Sept 2023, 16:05
Official
Hi Faatimah,
Thank you for taking the time to bring this to our attention. Our apologies for the inconvenience caused. The well-being of our customers is extremely important to us, we assure you that we value your feedback and take it very seriously. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Thank you for taking the time to bring this to our attention. Our apologies for the inconvenience caused. The well-being of our customers is extremely important to us, we assure you that we value your feedback and take it very seriously. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team