MH
Mushhooda H

1 reviews | Active since Mar 2017

06 Nov 2019, 17:00

Disappointed consumer!!!

So I went to Ackermans store in Vangate Mall. I needed tops for my 8 month old daughter. I saw a set I liked and wanted to buy it. Once I got to the till the cashier removed the tag thing and to my utter disappointment it left a hole in both tops! Why can't they put it on the label? Why did it have to be on the material itself!? I don't understand. And the hole wasn't even small, it was clearly visible! And when I asked where the Manager was it didn't seem like the girl wanted to call her at all. Honestly just left there so disappointed!

0
Replies (2)
Ackermans
Ackermans's reply07 Nov 2019, 09:56
Official
Good day  Mushhooda,

We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply13 Nov 2019, 16:05
Official
 Good day  Mushhooda, 
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service