tM
tsabi M
1 reviews | Active since Mar 2016
06 Sept 2019, 13:21
Disappointed client
*********** manager full of attitude Can't assist or answer whatsoever question he is asked
He is from Newtown mall
Imagine I only l asked that they use the copy of the receipt for cancellation of my laybye he tells me he cannot do that because I don't have an original receipt
He needs to understand what customer service is
Very disappointed
Helpful (0)
Replies (2)0
Replies (2)
Ackermans's replyOfficial
06 Sept 2019, 13:47 Good day Tsabi, Thank you for contacting us.
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Ackermans's reply06 Sept 2019, 13:47
Official
Good day Tsabi, Thank you for contacting us.
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
11 Sept 2019, 16:39Good day Tsabi,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply11 Sept 2019, 16:39
Official
Good day Tsabi,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service