MM
Mpho M

1 reviews | Active since Nov 2019

02 Nov 2019, 22:18

DISAPPOINTED AND ANGRY at Sandton City Ackermans!

The Ackermans in Sandton City is not safe at all. My bag with money and phones was ******, right in the shop and the guard was reluctant to help! Moreover, another person complained right after my grievance that her purse with her cellphone was ****** in the shop as well. So, I would suggest people to avoid shopping at Ackermans Sandton City since it seems some of the workers know what the hell is going on, or do participate in these sinister activities of *****ing from the customers!!!! Until they beef up security in the store, people should refrain from shopping there—unless you want your bag/wallet/phone to disappear into thin air without any trace! because what happened today is TOTALLY UNACCEPTABLE!

0
Replies (2)
Ackermans
Ackermans's reply04 Nov 2019, 08:46
Official
Good day Itumeleng,

We sincerely apologise for the service failure you have experienced.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.

Kind regards, Ackermans Customer Service
Ackermans
Ackermans's reply14 Nov 2019, 16:27
Official
 Good day Itumeleng, 
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service