MM
Mbali M
1 reviews | Active since Dec 2015
30 Oct 2019, 17:38
Disappointed
I have come twice to this store in 1 week which the second time happens to be today at 17:30 and to find their lines always long. I am 7 months pregnant I cannot be standing in a queue for more than 15 minutes it does not make sense. Month end is always busy so they should know how to control the overflow. I am really disappointed by this ackermans store in greenstone shopping centre
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Replies (2)0
Replies (2)
Ackermans's replyOfficial
31 Oct 2019, 08:30Good day Mbali,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Ackermans's reply31 Oct 2019, 08:30
Official
Good day Mbali,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
07 Nov 2019, 16:00Good day Mbali,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply07 Nov 2019, 16:00
Official
Good day Mbali,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service