vC
vee C
1 reviews | Active since May 2018
04 May 2018, 22:33
disappointed
today i went to ackermans golden acre to pay off my lay bye it was around 12 and there were only 2 cashiers i didnt understand why I waited quite a while before i got assisted . As the lady unpacked the clothes she packed them in white plastics and i asked why they did not have proper carrier bags , she said they did not have any , how shocking and unprofessional even tuck shops do a better job at least they have carrier bags
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Replies (2)
Ackermans's replyOfficial
07 May 2018, 08:42Good day Vee,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply07 May 2018, 08:42
Official
Good day Vee,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
09 May 2018, 10:39Good day Vee,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply09 May 2018, 10:39
Official
Good day Vee,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Best regards,