WA
Wardah A
1 reviews | Active since Apr 2018
12 Apr 2021, 15:00
Disappointed
Good day A family member bought me a cellphone in 2020 at Ackermans and it giving me problems now. The family member lost the slip but I still had the box and took it back to the store. They refused to help me with the phone see that I took the box with because of the slip that the family member lost. Please advise
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Replies (2)
Ackermans's replyOfficial
13 Apr 2021, 11:19Good day Wardah,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply13 Apr 2021, 11:19
Official
Good day Wardah,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
19 Apr 2021, 14:00Good day Wardah,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply19 Apr 2021, 14:00
Official
Good day Wardah,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service