Diificult Manager

<p>I had gone into your store on the 29/12/2016 to purchase school attire and had sent my husband for a refund today on the 30/12/2016 as my mum had already purchased the same things for me. My husband was told that I would have to come into the store as they cannot refund me the money it has to be refunded back onto my card. I called the store and dealt with Charlene Paulson she then advised me that I would have to come into the store with my card as it says credit account on the slip and to my surprise I do not have a store account or anything. I paid with my cheque card. The teller had offered me a rewards card but I was skeptical because there was a *****alent account that was opened on my name years ago but I still said yes. I am not sure if its because of this that it is showing up on the slip like that ? I have always come to the ottery store and purchased with my card and I do know that I have returned 2 items on 2 different occations and I was given my refund without any hassle. The manager did not want to listen to me at all. She needs to think before she speaks if I am not mistaken she wants to see the card I paid with. This is uneccaptable that I have to drive back and forth for my own money because the manager wants to see my bank card ??? I will never purchase anything from you again.</p>