MT
Mpelegeng T

1 reviews | Active since Oct 2018

18 Jun 2020, 12:24

Different return/exchange policy for Ackermans stores.

It is always an issue with the store manager of Ackerman's Bothaville every time I try to exchange or return items purchased. It is like the store has a different return/exchange policy from other Ackermans stores. The manager imp**** that if she gives me back the original slip, I would commit *****.

0
Replies (1)
Ackermans
Ackermans's reply18 Jun 2020, 14:37
Official
Good day Mpheleng,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service 

Best regards,