1 reviews | Active since Mar 2011
Deliberate misselling & misrepresentation of products
<p>I purchase a tablet on tablet phone on the 05-07-16 at Ackerman’s in Menlyn , the phone was on a promo that when you buy it you will get 100MB for twelve months the first one will be loaded once the sim card is registered. Two days after her th purchase I went to back to the shop to enquire about the MB amazingly everyone who tried to assist were really don’t know what I was talking about. I was given stories that they need to call head office to activate that, eventually I logged a query on their website, Facebook as well. A lady by the name of Shanice called and promised they will send the MB sim card within three days today its almost three weeks there’s no feedback or sim card for that matter.</p> <p>I just want to warn the public at large that this retail store is misspelling and misleading us so we can purchase their product, this is against our right and the Consumer Protection Act. I am lodging a complaint with the CPA, I am not going to let this slide…nijwayele .</p> <p> </p>
Good day Samuel,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Good day Samuel,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
