Delayed Order

Item: Ackermans
Rating: 1
Author: KARABO M

I placed my order on the 3rd December with reasons that i expect my order to be delivered within 5 working days, however the call centre has now advised me that it will only arrive by the 17th Dec, 11 days that is 11 days from order placement date. this is unacceptable

Helpful (0)

Replies (2)

Ackermans's replyOfficial

09 Dec 2021, 10:17

Good day Karabo,
We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the relevant departmernt.
Kind regards, Ackermans Customer Service

Ackermans's reply09 Dec 2021, 10:17

Official

Ackermans's replyOfficial

10 Dec 2021, 14:54

Good day Karabo,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards, Ackermans Customer Service

Ackermans's reply10 Dec 2021, 14:54

Official