Deeply disappointed

Good day I got the worse service ever from Ackerman. I simply chatted via there whatsapp chats just to confirm my payment made. I feel so disappointed as this is an account I take extra care of. 😪 I just wanted to confirm my payment made on 23rd of Feb. To my surprise after a very unpleasant chat with ChantalJ she blocked my account. An account up to date. A brand new great account this lady felt she needed to block. I than called in trying to have this fixed of which I asked the lady Blue in the contact center to transfer me to the complaints department she then dropped the call in my ear. I still did not give up I called again of which another lady dropped the call in my ear.

I am disgusted, my services was surely not the worse as u have had worse but it was deeply disappointed. I will leave my account blocked and pay this account in full and close this.

Thank you Mr. Ackerman. You contact center as well as social media platforms are not up to your standard.

Regards Nazhley