SB
Salome B
1 reviews | Active since Mar 2013
28 Apr 2015, 21:38
decrease in credit limit
My account was in arrears however I have made payments untill such a time where I could give them the full amount. However Ackermans decreased my credit limit without telling me. Now the come with this sloppy story of how theg csn't change it manually and how I must wait 6 months. Ackermans doesn't accommodate their loyal customers at all.
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Ackermans's replyOfficial
29 Apr 2015, 09:57Hello Bonnie26,
We appreciate the time taken to notify us of your dissatisfaction with your credit limit decrease .
Please give us the opportunity to investigate the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction with your credit limit decrease .
Please give us the opportunity to investigate the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply29 Apr 2015, 09:57
Official
Hello Bonnie26,
We appreciate the time taken to notify us of your dissatisfaction with your credit limit decrease .
Please give us the opportunity to investigate the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction with your credit limit decrease .
Please give us the opportunity to investigate the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,