1 reviews | Active since Mar 2017
<p>I app**** for an ackermans store card on line as this has been the best shooping store for my children so I decided to have a card with them.After applying I got an sms that said my application was declined ref no: ********** 2.I then called the call center to find out why was my application declined,the lady told me that my there is some information missing on the salary bracket hence the decline and I can only apply again after 6 months.I couldn't believe that an error like that can cause the decline why wasn't I given another chance to fix because I did fill in my salary it's just that I am not sure which bracket did I leave out.This is unbelievable or does it mean they don't need new card holders hence they can just dismiss you like that.</p> <p>why not say please bring your pay slip we need to verify something i am so disappointed</p>
Good day Dikeledi,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Dikeledi,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Dikeledi,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Dikeledi,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service
Best regards,
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