IM
Immaculate M
1 reviews | Active since Jun 2019
26 Jun 2019, 10:03
DEBIT ORDER BALANCE
I CONTACT ACKERMANS FEW WEEKS BACK IF NOT A MONTH ASKING ABOUT THE BALANCE OF MY ACCOUNT THAT I WAS PAYING THROUGH DEBIT ORDER,I USED THEIR WHATSAPP NUMBER AND THE CONSULTANT THAT RESPONDED TO ME SAID THEY DONT KNOW MY BALANCE AS THEY HAVE HANDED ME OVER TO SDK ***)I EVEN EMALED *** JUST TO BE GIVEN A LIGHT AS TO WHERE AM GOING WITH THE PAYMENTS SINCE THE ACKERMANS GROUP COULDNT ASSIST ME WITH GETTING A STATEMENT OR GETTING AN INFORMATION REGARDING MY ACCOUNT.THE REVIEW ABOUT THIS SDK ON THE WEBSITE THEY NO CONCRETE ON HOW TO GET HOLD OF THEM.
I WOULD LIKE TO KNOW HOW FAR I AM WITH THE PAYMENT AND IF THE SDK ITS A **** I SHOULD BE ALERT SO THAT I CAN CANCEL THE DEBIT ORDER PAYMENTS
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Replies (2)
Ackermans's replyOfficial
26 Jun 2019, 10:14Good day Immaculate,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply26 Jun 2019, 10:14
Official
Good day Immaculate,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
02 Jul 2019, 16:32Good day Immaculate,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply02 Jul 2019, 16:32
Official
Good day Immaculate,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,