1 reviews | Active since Mar 2017
<p>I purchased clothing on ackermans account and returned the next day as they didnt remove that silver/ grey thing off of one of the items I showed them the slip as proof of the purchase. They kept my slip. i then had to return another item as the size was not right, now i dont have the slip? She first tells me that even if it is on the account they cannot use it as the system wont pick it up instead they will exchange the item of R179.99 to the value of R79.00 only! Im furious that is theft. If I dont pay that R100.00 back they will hound me all hours of the day but it is ok for them to ***** my money!!!! What the hell!!!!</p>
Good day Angie,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Angie,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Angie,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Angie,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
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