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PRECIOUS M

1 reviews | Active since Jul 2019

23 Feb 2022, 17:13

Daveyton Mall Ackerman's Manager

The manager at Ackerman's Daveyton mall is very rude, I wonder if head office is aware of the way she treats the customers there. I'm not sure if she is taking advantage that it is based in the township and most people who go there are illiterate but her behavior needs to come to an end

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Replies (2)
Ackermans
Ackermans's reply24 Feb 2022, 11:13
Official
Good day Precious,

We sincerely apologise for the service failure you have experienced.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, 
Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply04 Mar 2022, 12:33
Official
Good day Precious, 
 We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention. 

Kind regards, 
Ackermans Customer Service

Best regards,