Darkness at Ackermans

I am deeply disappointed by what I experienced at Ackermans Sebokeng Plaza. I wanted to make a layby, pay my account and purchase bundles for my router and I was with a friend who was to collect her layby and purchase a cellphone the staff was there to assist they are we'll informed about every product, but what disappointed me is that a shop like Ackermans doesn't have an energy back up system we had to return home without getting the new Premio Cellphone which is on promo paying accounts and no bundles it was too dark seeing inside the shop. The shop assistant tried their best to assist us with the lights, but unfortunately they weren't enough for us all. It's not safe to shop around a dark store especially were the shop is situated. We went to the shop knowing how good the staff is, but disappointed by the darkness. Please Ackermans please !!!!!