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clyde P
1 reviews | Active since Sept 2012
06 Mar 2015, 12:33
DAMAGED LUNCH BAG NOT CONSIDERED A TOY
i purchased a lunch bag from your store at liberty Mall in Jan 2015. now the bag is frayed and i went to return it, the management says that is its a toy and cannot be swopped.<br> <br> This is ridiculous and i want this resolved immediately.
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Ackermans's replyOfficial
06 Mar 2015, 12:48Hello clyde paul,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Ackermans's reply06 Mar 2015, 12:48
Official
Hello clyde paul,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service