KM
Keagile M
1 reviews | Active since Jan 2018
09 Jan 2018, 10:30
Damaged cellphone
I went to vereeniging mark park to report a phone that I bouhtgt in tzaneen they say I must go back to tzaneen to get a new phone and now the 7 days warrant is passing and I can't afford to drive 500 kilometers to change a phone.
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Replies (2)
Ackermans's replyOfficial
09 Jan 2018, 11:05Good day Keagile,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply09 Jan 2018, 11:05
Official
Good day Keagile,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
12 Jan 2018, 11:42Good day Keagile,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply12 Jan 2018, 11:42
Official
Good day Keagile,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,