1 reviews | Active since Feb 2011
Customer Service Fail
<p>I have a truworths account that I have never defaulted on , on the 30 November 2016 the MD at the company I am currently working at advised that he cannot pay our salaries due to cash flow problems and are awaiting payments from clients , he provided us with a letter that I sent through to Ackermans to advise . </p> <p>I have been harrsed ever since , last week I requested a settlement letter from Ackermans to settle and close the account in last week because I am tired of this abuse , On Friday I received another call and this after I have already requested the letter , to date I still have not received it .</p> <p> </p> <p>Please send me the settlement letter I have requested otherwise I will be putting Ackermans in the paper for harra*****t . </p>
Good day Rene,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Rene,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
I really do not want to be contacted by Ackermans , I just want the settlement letter .
I would like to settle and close the account
I really do not want to be contacted by Ackermans , I just want the settlement letter .
I would like to settle and close the account