customer service

<p>i recently opened a new account, and on 2 consecutive occasions i had to wait at the till points for more than an hour for a purchase on my account, being told that my card need Authorization. when it happened the first time(Sa****ay 4th/06/2016) i thought maybe it's because i am buying in another province as i was in Limpopo, maybe its just formality.<br />then it happened the second time, (Sa****ay 11th/06/2016). i no longer understand why this has to happen. and its not like i have exceeded the credit limit on my account.</p> <p>so the question is, am i going to be standing at the Que every time i need to shop on my card or what? thislooks like i am a ******** who stole someone else's card and am standing there forever waiting for verification, as the consultants also take more than 30 min to answer their phone. i t does not sit well with me at all. i need this sorted ASAP. because there won't be next time for me standing at the Que waiting for verification.</p>