Customer care

We arrive around 17:55 the doors are already closed and the people inside are looking at you like you are crazy when we ask is the store closed already? the sign on the door says 18:00. OH wow. floor attendants can be so unhelpful at times. Other stores next to ackermans also have a 18:00 sign but they are still open and operating and we wondered.. maybe they don't have the same universal clock as the rest of the world. It is not like we wanted to arrive there at that time but we were from 3 other shops. Managers please teach the staff that sometimes they have to be understanding that's all.. especially when we ask nicely and apologize for arriving 5 minutes before closing time AO