BP
Bazil P

1 reviews | Active since Nov 2021

10 Nov 2021, 16:03

Credit report

I paid up my Ackermans account and have paid up letter. I contacted all of their departments to update my details on the credit bureau Experian or Transunion. They not willing to help me. Its 3 months now and my credit report shows I owe them but on their system its R0.

Help

0
Replies (3)
Ackermans
Ackermans's reply11 Nov 2021, 09:20
Official
Good day Bazil,

We appreciate the time taken to notify us of your dissatisfaction. 

Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint. 

Kind regards, Ackermans Customer Service 
BP
Bazil P's update11 Nov 2021, 16:29
Reviewer Update
I still wait....
Ackermans
Ackermans's reply10 Dec 2021, 14:59
Official
Good day Bazil,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service