rW
randy W
1 reviews | Active since Jan 2014
14 May 2020, 21:15
Credit profile not updated
I have an acc at ackermans.I made a payment on the 8 may but today i got my statement saying im in arrears with one payment.Im literally fed up as it affects my credit profile.
Helpful (0)
Replies (3)0
Replies (3)
Ackermans's replyOfficial
15 May 2020, 09:04Good day Randy,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Ackermans's reply15 May 2020, 09:04
Official
Good day Randy,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
rW
randy W's updateReviewer Update
18 May 2020, 10:19Hi
I have gotten no feedback yet. The payment was made via eft like I normally do.
I have gotten no feedback yet. The payment was made via eft like I normally do.
rW
randy W's update18 May 2020, 10:19
Reviewer Update
Hi
I have gotten no feedback yet. The payment was made via eft like I normally do.
I have gotten no feedback yet. The payment was made via eft like I normally do.
Ackermans's replyOfficial
19 May 2020, 17:33Good day Randy,
The relevant department tried to contact you today to no avail.
We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
The relevant department tried to contact you today to no avail.
We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply19 May 2020, 17:33
Official
Good day Randy,
The relevant department tried to contact you today to no avail.
We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
The relevant department tried to contact you today to no avail.
We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service