****iest cashier ever

This afternoon around 17:00, I went to Ackermans at Soshanguve Crossing where I had purchased pyjamas for my daughter on 7th February 2018, I lost the receipt and when I got to the security official, she assisted and wrote on the tag of garment that I'm exchanging, told me to go and get other pj's and go to the till.

I did exactly that and got my turn to pay, Yhoooo! The cashier was arrogant, telling me that since I lost my receipt and the item I'm returning is marked down and I'd be refunded on the mark down price. I said I bought the garment on 7 February and he said the store doesn't keep records of previous days transactions. It shocked me and I said fine, I'll accept the half payment as I didn't want to cause a line jam as there were only two cashiers in a shop with 5 tills.

I bought other garments today and after he cashed for me, he said he will go with me to the security official and didn't give me a receipt nor an explanation. So when I asked him where is my receipt, he said because I exchanged I can't get a receipt and I asked him if the garments I have purchased today require exchange and I come back and they are on sale, all the ******* did was raise his shoulders and went back to the till.

I asked the security what his name was and she said the cashier is Ndumiso, he did not even have a name badge. He treated me like he owned the store and I came to beg for the garments, forgetting that in order for him to have bread and butter it's due to proper customer service.

I had to display the attitude I received as I'm sure if he worked in a mall not in the location, he wouldn't treat people with the ****py attitude that he gave me. I'm very disgusted with what has happened!

Dissatisfied customer

Afika