Contradiction on Policy
<p>i am advised that i cannot refund items that i had laybyed and forced to take a gift card how absurd , theres nothing that i want in store ....why am i forced to do this even when i took out the clothing before the expiry date of the laybye ...contacting your customer care is unhelful as no one answers the line ***0.</p>
Good day Kelebogile,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Kelebogile,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Kelebogile,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Kelebogile,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Kelebogile,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Good day Kelebogile,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service