1 reviews | Active since Apr 2011
Continuous harassing from Ackermans Clothing Retail Store.
<p>I continue to be harassed by the Ackermans Account Department. The keep calling / smsing / emailing me to ask me when am I going to pay an amount of R207.72.</p> <p>I once received a call at 21pm. Ridiculous!</p> <p>I have asked them NUMEROUS times to please give me a re-con on the account. I have received a “statement” of some kind but this does not show any purchases.</p> <p>An amount of R 848.65 was made on my account at Eastgate on 2015/10/07 almost 8 months ago.</p> <p>Sadly, I do not recall buying anything to that amount!!!</p> <p>So I have asked the people, who continue to harass me, to please give me a breakdown of what was bought on that day. I was them told by one lady, she can’t help, I can’t go to store. Sadly, I cannot get store.</p> <p>As South Africans, we know all too well about the great amounts of ***** in this country. So I am very hesitant to be paying so much. I have been paying R100 but when this amount doubled, it raised my concerns!</p> <p>I am happy to pay, but I need some kind of proof.</p> <p>All I ask is for a recon.</p> <p>Surely your teams have this kind of access.</p> <p>If not, surely, that can call the store and get this information to me.</p> <p>This situation has left a bitter taste in my mouth and I WILL NEVER EVER BUY FROM ACKERMANS AGAIN.</p> <p> </p> <p>Account Number: ********** ********** 60208</p>
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
