TK
Tshepiso K
1 reviews | Active since Jun 2020
10 Jun 2020, 16:20
Confused customer
After I wrote my first post I was called by Marlon from account services which was a great help to me my account was reinstated,and told to email my proof of payment again which I did but till today my credit hasn't changed and my online payment only shows one payment but my other one is still not resolved. So I'm still not being helped by customer services. How long does it take to get help from ackermans customer service???
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Ackermans's replyOfficial
11 Jun 2020, 08:55Good day Tshepiso,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's reply11 Jun 2020, 08:55
Official
Good day Tshepiso,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service