Complaint

Item: Ackermans
Rating: 1
Author: Molatelo M

I have an account with ackermans my installment is 245 after paying double the amount i get an sms that says my installment is 298 i haven't made a purchase... I also visited ackermans in pretoria quaggasentum and enquired about online payment and my told by a gentleman but couldn't get his name that if i don't come to the store it means i don't want to make payment

Helpful (0)

Replies (2)

Ackermans's replyOfficial

19 Nov 2020, 09:26

Good Molatelo,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service

Ackermans's reply19 Nov 2020, 09:26

Official

Ackermans's replyOfficial

24 Nov 2020, 15:28

Good Molatelo,
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards, Ackermans Customer Service

Ackermans's reply24 Nov 2020, 15:28

Official