Complaint

Dear Ackermans Customer Service Team.

I trust this email finds you well, I write this email to share my shopping experience with you. I am a heavily pregnant customer who happened to visit one of your stores Today for my unborn baby everything was fine I got almost everything I needed and everything was Good and the merchandise was easily accessible the issue started at the till point first thing ... standing on the long queue without being given a chair or a speedy service, that was not something I couldn't handled I went to the cellphone counter and grab one for my self after standing for some time,secondly I got a Binnie hat from the sale section but it didn't have a price tag I took it to the till point with the other clothes when I get there the cashier did not greet me I had to greet her she didn't respond she then continued with what she was doing as I'm standing infront of her but she called " next customer" but she was not finished with what she was doing, as I was standing she started scanning the clothes and she came across the hat that didn't have a tag she said she's unable to scan it I must go search for another one, as exhausted as I am with swollen feet I must go by my self and look for the hat first of all I didn't know where to start looking because I got it in a box next to the till point she insisted that I must go look for it because she also don't have a price with her and she complained that customers always come and take off prices from the merchandise and expect them to know the prices of everything in the store now where is she going to get the tag and I told her that I can't go around look for a similar hat she can just continue without it she didn't care she continued with the other merchandise that had price tags and I wanted to open an account but she was so unapproachable and sarcastic so I went to open the account at Edgars ilanga Mall I had to drive from CBD to the nearest mall I paid and went out ...she spoiled everything and the name of the cashier is Cressy Jozini from Ackermans, Nelspruit Bester bro,Shop1 Stanbest building,Bester Street Nelspruit 1200. I had a very horrible experience considering my condition I am due anytime from now I am not fit to be going up and down hence I'm doing my last minute shopping. I hope You'll attend to this issue and resolve it so that other customers don't experience what I've experienced.