KM
Kate M
1 reviews | Active since Sept 2020
14 Sept 2020, 14:23
Complaint
My complain.
Hello Peter,I took my phone for repairs at Ackerman's connect Chris hani mall Vosloorus on the 28 July..our 6 weeks has passed and no call,what do I do? what's sad..when taking my phone there they didn't say anything about how long my phone will stay there and now it's been long without a phone and my life in hold.. supervisor says 3months+ but also not sure.
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Replies (2)0
Replies (2)
Ackermans's replyOfficial
14 Sept 2020, 15:52Good day Kate,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply14 Sept 2020, 15:52
Official
Good day Kate,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
21 Sept 2020, 15:49Good day Kate,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply21 Sept 2020, 15:49
Official
Good day Kate,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service