Complaint

Im am Namile Hlongwane an unhappy Ackermans customer. Last year February 2021,I was in Gateway Mall Ackermans Branch instore a guy with a black white attaire approached me. He asked if I have an account with Ackermans I said yes. He saud can I see your card I showed him. He said Wow You are an A+ Customer do you know that means You qualify for A benefit. Give me your card let me check . I gave him. Months went by I paid as usual my account but the credit was not increasing. I got worried went to Ackermans to ask they said I agreed to an insurance with Finrite via Ackermans. I never knew that By giving my card to that guy I took an insurance cover. If He told me I would have not gave him my card or my time and listen to him lie to me. Im very said because Im not the only one going through this with Ackermans and even old people they are ****med via this Finrite insurance. I have webt up and down sent emails no assistance at all. They ask me for a policy number I never agreed too and Even If finally someone game the policy number np is camcelling it . I want assistance for all my credit to creditted back from February last year and I need to insurance cancelled.